ClipChap
Need help with ClipChap? Contact us by email and we will reply from the address below. This page is also the official support page used for App Store review and customer support.
Contact information
Support email: contact@oktra.dev
Website: oktra.dev
Company: OKTRA
Common questions
- Restore purchases if a storage plan does not appear after purchase.
- Use the same Apple ID that was used to buy the storage plan.
- Open Planner to manage storage and access cloud-backed media.
- If you contact us about billing, include your Apple receipt details and a screenshot if possible.
About storage plans
ClipChap storage plans are one-time in-app purchases, not subscriptions. If you change devices or reinstall the app, you can use Restore Purchases to recover eligible items.
Response
We respond by email at contact@oktra.dev.